Order & Delivery Information
All books are offered for sale subject to availability, as we have several outlets for our products. We do not offer books "on approval". All orders are firm orders.
We are happy to take Credit/Debit card payments over the telephone. Just ring us on 01335 330965 with your requirements and we will try and send you your books on the same or next working day.
All items can be paid for immediately through Sagepay using a credit card or a debit card. Sagepay is very easy to use, secure, completely free and will not incur any additional costs. Your financial information is not shared with us. Once your payment is complete, Sagepay will email you a receipt for the transaction. We despatch your item as soon as payment has cleared and will email you with delivery information.
ALL ITEMS ARE SENT FREE IN THE UK. (£20 minimum order)
However, the following is applicable from 11/7/19
When shipping to the following UK areas or postcodes, parcels over 2kg will carry an extra charge, due to RM and Courier costs. Please contact us for further details before placing an order. We will do our best to send your parcel as economically as we can.
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Isle of Man
Isle of Wight
We can also take payment by Bank Transfer (BACS). Please contact us for further details. Collection in person is also welcome from our address. You can also collect from our trade stand at any of the events we attend by prior arrangement.
Please note: as from 19/3/18 we do not accept payment by cheque, due to the processing costs and the very limited demand for this method of paying.
Please note: as from 8/5/22 we do not accept payments by PayPal due to increasing administartive and processing costs.
We are happy to reserve books for you on the understanding that you have a firm commitment to buying that book in the future. However, in general, we are unable to reserve books for more than 48 hours, unless you have spoken to us personally and have come to an agreement on another basis.
We reserve the right to cancel orders at any time.
Postage and Shipping
Some items posted will require a signature on delivery, as we use Royal Mail signed For Service on some items. Other items may be sent Royal Mail 24 or 48. We also use Courier services such as DPD Local for packages weighing over 2kgs and these will require a signature on receipt. Postage and Packaging are provided to our customers free of charge. Items are packed with great care. However, in the unlikely event that an item is damaged during transit, please contact us within 2 hours of receiving the item(s). A receipt with full details of your purchase will be included in your parcel, which may be useful for insurance purposes. Any request to mail any items to a third party is entirely at your own risk. It is only acceptable on the condition that Linda Tinker Railway Books are not in any way responsible for any loss or damage caused at any stage or transit and are not in any way to be involved in any investigation into such loss or damage.
Books Not Delivered?
Occasionally, books are unable to be delivered, usually because the buyer is out, and no safe place has been designated for the postal worker or courier to leave the parcel. In this case the parcel will be taken back to the appropriate depot and a card left with instructions stating how you can get hold of it. If you do not collect the parcel or make arrangements for delivery, it should be returned to us eventually. In this case, you have a choice. 1) to have the books sent again, in which case we will charge you for postage at cost (both UK and International), or 2) to cancel the transaction, in which case we would refund the cost of the books only.
INTERNATIONAL CUSTOMERS NEW INFORMATION 5/1/22
We no longer ship to countries outside the UK.
As Sellers committed to offering reliable, competent and friendly service, all our items are offered in good faith and described to the best of our knowledge.To ensure clients enjoy risk free shopping, we operate a 100% purchase price money back guarantee if you are unhappy with your purchase. Postage costs cannot be refunded and the buyer must pay return postage costs. You may return an item within 14 days of receiving your goods; prior notice should be given by email. Provided items are returned in good, undamaged condition in the original packaging, the full purchase price will be refunded. Should returned items be found to be damaged, a percentage of the purchase price will be withheld. No returns will be accepted after a period of 14 days in the buyer’s possession. All items should be returned to the above address.
Please note: you should inform us immediately of damaged goods.